Case Study | Milecross <> Kinect Card
Customer
Milecross www.milecross.co.uk
Solution
Matte White PVC Business Card
When?
May 2024
Team size
30 Users across multiple locations
Industry
Financial services
How Milecross Modernised Networking with Smart NFC Business Cards
When Milecross found that paper business cards were holding back their brokers' networking efforts, they turned to Kinect Card — and haven't looked back since.
The Challenge
Milecross, a financial services firm with a growing team of client-facing brokers, relied heavily on face-to-face networking to build relationships and win business. But their tools hadn't kept pace with their ambitions.
Paper business cards were causing a creeping operational headache. With a larger workforce constantly out meeting clients, the marketing team was caught in a cycle of reordering, reprinting, and chasing down outdated details — job titles changed, office locations shifted, and ensuring consistency across thirty-plus team members was a time-consuming task with no clean solution. For a firm where professional presentation matters, handing over a card with yesterday's details simply wasn't good enough.
The Sales Process
Jane from Milecross reached out to Kinect Card to explore their NFC business card offering. Tom at Kinect Card managed the enquiry, walking Jane through a hands-on demo and tutorial that covered not just the cards themselves, but the broader platform — including analytics, lead generation tools, integrations, and employee reporting.
It quickly became clear that Milecross weren't just looking for a digital card. Brand presentation was a priority — their cards needed to look the part and feel unmistakably Milecross. Tom's consultative approach ensured the solution was built around what the team actually needed.
The Solution
Milecross chose a fleet of 30 fully customised NFC business cards, produced with CMYK printing finished with a matte and UV spot gloss — a premium look that reflected their brand standards. Each card was tied to the Kinect Card platform, giving every broker a dynamic digital profile that could be updated instantly from the back end.

The Deployment
The Kinect Card team supported Milecross through onboarding, creating a branded theme that controls how each employee's profile appears when a card is tapped — ensuring a consistent, on-brand experience for every contact made. Company assets including locations and branding elements were configured centrally. From there, because the platform is designed to be intuitive, the Milecross team were able to create all employee profiles and assign them to their cards without friction.

The Result
Milecross has eliminated the print cycle entirely. When a broker changes role, moves office, or updates their contact details, the change is live across all cards in seconds — no reprint, no delay, no wasted stock. The marketing team has reclaimed hours previously lost to card administration, and the business has cut ongoing printing costs in the process.
For a firm where first impressions count, Milecross can now be confident that every handshake comes with a card that's accurate, on-brand, and built for the way modern networking works.
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